Inside Sales | Corporate

We are looking for a qualified Sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.

As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

Ultimately, you should be able to grow our business by building successful, long-term client relationships.

• Manage a portfolio of accounts to achieve long-term success.

• Qualify leads and gather contact information.

• Develop positive relationships with clients.

• Act as the point of contact and handle customers’ individual needs

• Resolve conflicts and provide solutions to customers in a timely manner

• Report on the status of accounts and transactions

• Set and track sales account targets, aligned with company objectives

• Suggest actions to improve sales performance and identify opportunities for growth

Inside Sales Account Manager responsibilities include:

• Portfolio Management: Managing a portfolio of advertising accounts to achieve long-term success.

• Relationship Development: Developing positive relationships with advertising clients and handling their needs.

• Sales Generation: Generating new advertising sales using existing and potential customer networks.

• Deadline Management: Managing and meeting multiple deadlines in the fast-paced advertising industry, demonstrating the ability to drive new business and play a role in client retention.

• Collaborative Environment: Working in a highly collaborative, creative, and agile advertising sales environment.

Requirements and skills

• Ability to commute to work at our Salem office.

• Proven work experience as a Sales account manager (Preferred)

• Hands on experience in sales and an ability to deliver excellent      customer experience.

• Knowledge of CRM software and MS Office (MS Excel in particular)

• Understanding of sales performance metrics

• Excellent communication and negotiation skills

• An ability to deliver projects and answer inquiries on time.

• Business acumen with a problem-solving attitude

• BS degree in Business Administration, Marketing, or relevant field      (Preferred)

Job Type: Full-time, Monday-Friday

Compensation: Base plus Commission & Bonus

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Experience level: Prior media, yellow pages or direct sales helpful

Travel requirement: None

Work Location: Downtown Salem, Adjacent